SVN Client FAQ

Access to the SVN-Server

How do I obtain access to the SVN-server?

Please contact the Project Leader of your work group. He will request access to the SVN server with corresponding access rights at ASAM for you. The SVN administrator will then send to you the login and password data.

I got an error message when I want to check-out something from the server.

Please check the entry in "URL of repository" when calling the check-out function. The spelling of the URL must be correct, including capitalization. Please also make sure that you are using the HTTPS-protocol, i.e. the URL starts with https:// with the "s" after "HTTP". If you still encounter problems, then you may contact ASAM Technical Support.

The login via TortoiseSVN fails. The login dialog box pops up regularly.

You are probably using wrong login data. Please contact ASAM Technical Support to check or reset your login.

Network Issues

Which port and which protocol is used by the ASAM SVN server?

SVN uses Port 443. The data is transferred via the HTTPS protocol, which encrypts the data. If you are using a proxy server, then the server must be able to support the WebDAV-protocol.

Every SVN command fails. I even do not get a login dialog. What is wrong?

Please check with your network administrator, if Port 443 and the HTTPS-protocol can be used. This might also be blocked by your firewall software. You may temporarily disable your firewall to check, if this application is blocking you from SVN access. If your network is using a proxy server, then please make sure that it supports the WebDAV-protocol.

How can I use TortoiseSVN in conjunction with a proxy server?

You need to register the proxy server in the TortoiseSVN client application via the "Settings/Network" dialog and in your Windows operating system via "Control Panel/Internet Options/Connections/LAN settings". For more details how to do this, please refer to TortoiseSVN help and ask you network administrator. If you can still not connect to the SVN server, then please ask your network administrator, whether the server supports the WebDAV-protocol. In case it is not supported, please ask your network administrator to enable support for WebDAV. In some cases, the following procedure helped: access the SVN server via the Internet browser and then connect via the Tortoise client.

I'm getting a certificate error message from my browser. How can I get rid of this error?

The ASAM SVN server periodically updates the certificate. All internet browsers allow to permanently accept a certificate. Once you have done this, the error does not re-occur until the next certificate update.